Privacy Policy

Data protection statement

We are delighted about your interest in our online shop. The protection of your privacy is very important to us. Below, we provide you with information about how your data are handled.

1. Access data and hosting

You can visit our websites without providing any personal information. On every access to our website, the web server automatically stores only a so-called server log file, which contains, for instance, the name of the requested file, your IP address, date and time of access, data volume transmitted and the requesting provider (access data) and documents the access.
These access data are used exclusively for the purposes of ensuring a fault-free operation of the site and are analysed for the improvement of our services. Under Article 6(1)(1)(f) GDPR, this serves the protection of our overwhelming legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All access data are deleted no later than seven days after the end of your site visit.

Hosting services by a third-party provider

Within the framework of processing on our behalf, a third-party provider offers the services for the hosting and presentation of the website for us. This serves the protection of our overwhelming legitimate interests in a correct presentation of our offering within the framework of a weighing up of interests. All data collected within the framework of the use of this website or in the intended forms in the online shop as described below are processed on its servers. Processing on other servers only occurs within the framework explained here.

This service provider is based in a country of the European Union or the European Economic Area.

2. Data collection and use for order processing and on opening a customer account

We collect personal data if you voluntarily provide us with them within the framework of your order, when making contact with us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are indicated as such, as in such cases we require the data for agreement processing or for processing your contact or opening the customer account and you cannot complete the order without stating them and/or the account opening or cannot send the contact request. Which data are collected becomes visible from the relevant entry forms. We use the data provided by us in accordance with Article 6(1)(1)(b) GDPR for agreement processing and handling your enquiries. After full processing of the agreement or deletion of your customer account, your data are limited for further processing and deleted on expiry of the tax and commercial law archiving periods, unless you have given your express consent to a further use of your data or we reserve the right of a further data use that is legally permitted and of which we inform you in this statement. The deletion of your customer account is possible at any given time and can be carried out by sending a message to the below contact details or via a provided function in the customer account.

3. Data disclosure

To perform the agreement under Article 6(1)(1)(b) GDPR, we disclose your data to the dispatching company tasked with the delivery, insofar as this is required for the delivery of ordered goods. Depending on what payment service provider you choose in the ordering process, we pass on the payment details collected for processing of payments to the bank commissioned with handling payments and, where applicable, payment service providers commissioned by us or to the selected payment service. The selected payment services occasionally collect these data themselves, insofar as you create an account there. In this case, you must register with the payment service provider in the order process with your access data. As such, the data protection statement of the relevant payment service provider applies.

4. Email newsletter and mail advertising
Email advertising with subscription to the newsletter

If you subscribed to our newsletter, we will use the data required for this and separately provided by you to regularly send you our email newsletter on the basis of the approval in accordance with Article 6(1)(1)(a) GDPR.
Unsubscribing from the newsletter is possible at any given time and can be carried out by message to the below contact details or via an intended link in the newsletter. After unsubscribing, we will delete your email address, unless you have given your express consent to any further use of your data or we reserve the right to further data use, which is legally permitted and which we inform you about in this statement.
The newsletter is sent within the framework of a preparation in our order by a service provider, to whom we pass on your email address for this purpose.
This service provider is based in a country of the European Union or the European Economic Area.

Mail advertising and your right of objection
In addition, we reserve the right to use your first name and surname for own advertising purposes, e.g. for sending interesting offers and information regarding our products by post. This serves to maintain our legitimate interests in an advertising approach to our customers under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests.

5. Data use on payment processing
Credit rating verification


If we make advance payments, e.g. when buying on account, it is necessary for the conclusion of the contract pursuant to Article 22(2)(a) GDPR to obtain identity and creditworthiness information from specialised service providers (credit agencies). To this end, we send your personal data required for a credit rating verification to the following company(ies):
 
Universum Payment Solutions GmbH
Hugo-Junkers-Strasse 3
60386 Frankfurt am Main


Appropriate measures to maintain your rights, freedoms and legitimate interests are considered in this process. You have the option to present your position and contest the decision by getting in touch using the below contact details. After full processing of the agreement, your data processed for this purpose are deleted, unless you have given your express consent to any further use of your data or we reserve the right to further use data, which is legally permitted and which we inform you about in this statement.

6. Integration of the Trusted Shops trust badge

To display our Trusted Shops quality seal and the collected assessments as well as to offer Trusted Shops products to buyers after an order, the Trusted Shops trust badge is embedded on this website.
This serves to maintain our legitimate interests in optimal marketing of our offer under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When accessing the trust badge, the web server automatically stores a so-called server log file, which contains, for instance, your IP address, date and time of access, data volume transmitted and the requesting provider (access data) and documents the access. These access data are not analysed and are automatically overwritten at the latest seven days after the end of your site visit.
Further personal data are merely transferred to Trusted Shops if you have given your consent to this, decide to use Trusted Shops products after placing an order or have already registered for use. In this case, the contractual arrangement between you and Trusted Shops applies.

7. Cookies and web analysis

To make the visit to our website attractive and enable the use of certain functions in order to display suitable products or for market research, we use so-called cookies on various sites. This serves to maintain our legitimate interests in an optimised presentation of our offer under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests. Cookies are small text files that are automatically saved on your end device. Some of the cookies used by us are deleted again after ending the browser session, i.e. after closing your browser (so-called session cookies).  Other cookies remain on the end device and enable recognising your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually on the acceptance of cookies for certain cases or rule out the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. It is described in the help menu of each browser, which explains to you how you can change your cookie settings. These can be found for the relevant browser at the following links:
Internet ExplorerTM: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow‑
cookies
SafariTM: https://support.apple.com/kb/ph21411?locale=de_DE
ChromeTM:
http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
FirefoxTM https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
OperaTM : http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the function of our website may be restricted.

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de). This serves to maintain our legitimate interests in an optimised presentation of our offer under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically created information about your use of this website is generally transmitted to a server of Google in the US and stored there. By activating IP anonymistion on this website, the IP address is shortened before transmission within the member states of the European Union or in other signatory states to the European Economic Area Agreement. Only in exceptional cases will the full IP address be transferred to a server of Google in the US and shortened there. The anonymised IP address sent by your browser within the framework of Google Analytics is not merged with other data of Google as a rule. After the purpose no longer applies and at the end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google LLC has its head office in the US and is certified under the EU-US Privacy Shield. An up-to-date certificate can be seen here. Under this agreement between the US and the European Commission, the latter has defined an appropriate data protection level for companies certified under the Privacy Shield.
You can prevent the entry of data created by the cookie and relating to your use of the website (incl. your IP address) to Google as well as the processing of these data by downloading the browser plug-in available at the following link and installing it. http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click on the following button to prevent collection by Google Analytics on this website in the future. In this process, an opt-out cookie is placed on your end device. If you delete the cookies, you must click on this link again.

Google Analytics
8. Advertising via marketing networks
Google AdWords Remarketing

Via Google Adwords, we advertise for this website in the Google search results as well as on the websites of third parties. To this end, when visiting our website the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising using a pseudonym cookieID and on the basis of the sites visited by you. This serves to maintain our legitimate interests in optimal marketing of our website under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests. After the purpose no longer applies and at the end of using Google AdWords Remarketing by us, the data collected in this context will be deleted.
Any additional data processing only takes place if you have given your consent to Google that your web and app browser history is linked with your Google account and information from your Google account is used to personalise adverts you see on the web. If you are logged into Google during the site visit in this case, Google will use your data together with Google Analytics to create and define target group lists for cross-device remarketing. To this end, your personal data are temporarily linked by Google with Google Analytics data in order to create target groups.
Google AdWords Remarketing is an offering of Google LLC (www.google.de). Google LLC has its head office in the US and is certified under the EU-US Privacy Shield. An up-to-date certificate can be seen here. Under this agreement between the US and the European Commission, the latter has defined an appropriate data protection level for companies certified under the Privacy Shield.
You can deactivate the remarketing cookie using this link. In addition, you can obtain information about the setting of cookies at the Digital Advertising Alliance and configure settings in this regard.

AdRoll Retargeting

Via the advertising partner AdRoll Advertising Limited, Level 6, 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland, we advertise this website in search results and on third-party websites. When you visit our website, a cookie from these providers or their partners is automatically set, which enables interest-based advertising using a pseudonym cookieID and on the basis of the sites visited by you. This serves to maintain our legitimate interests in optimal marketing of our website under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests. After the purpose no longer applies and at the end of AdRoll Retargeting by us, the data collected in this context will be deleted.
You can deactivate the retargeting cookie by clicking on one of the following links: https://app.adroll.com/optout/safari
Alternatively, you can deactivate the use of cookies by third-party providers by accessing the deactivation page of the network initiative.

9. Social media plug-ins
Use of social media plug-ins of Facebook, Twitter, Instagram

On our website, so-called social plug-ins (“plug-ins”) of social networks are used.
If you access a page of our website that contains such a plug-in, your browser will establish a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plug-in is sent by the relevant provider directly to your browser and embedded in the page. By embedding the plug-ins, the providers are given the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is sent by your browser directly to a server of the relevant provider (where applicable in the US) and stored there. If you are logged into one of the services, the providers can immediately allocate the visit to our website to your profile in the relevant social network. If you interact with the plug-ins, for instance pressing the “like” or the “share” button, the corresponding information is also sent directly to the server of the provider and stored there. The information is also published in the social network and displayed there to your contacts. This serves to maintain our legitimate interests in optimal marketing of our offer under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests.
The purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your relevant rights and settings options for the protection of your privacy can be found in the data protection statements of the providers.
http://www.facebook.com/policy.php
https://twitter.com/privacy
https://help.instagram.com/155833707900388
If you do not want social networks to directly allocate the data collected about our website to your profile in the relevant service, you must log out of the relevant service before visiting our website. You can fully prevent the loading of the plug-ins also with add-ons for your browser, e.g. with the NoScript script blocker (http://noscript.net/).

YouTube video plug-ins

Contents of third-party providers are embedded in this website. These contents are provided by Google LLC (“provider”).
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
For videos of YouTube, which are embedded on our website, the expanded data protection setting is activated. This means that no information of website visitors is collected or stored at YouTube, unless they play back the video. The embedding of the videos serves to maintain our legitimate interests in optimal marketing of our offer under Article 6(1)(1)(f) GDPR, which outweigh within the framework of a balancing of interests.
The purpose and scope of the data collection and the further processing and use of the data by the provider as well as your relevant rights and settings options for the protection of your privacy can be found in the data protection statements of Google http://www.google.com/intl/de/+/policy/+1button.html.

10. Sending assessment reminders by email
Assessment reminder by Trusted Shops

If you have given your express consent in accordance with Article 6(1)(1)(a) GDPR during or after your order, we will send your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50 23 Cologne (www.trustedshops.de), so that they send you an assessment reminder by email.
This consent can be withdrawn at any time by notification to the below contact details or directly to Trusted Shops.

11. Contact options and your rights

As a concerned person you have the following rights:
·      According to Article 15 GDPR, the right to request information of your personal data processed by us to the degree specified there;
·      According to Article 16 GDPR, the right to immediately request correction of incorrect or incomplete personal data stored with us;
·      According to Article 17 GDPR,  the right to request deletion of your personal data stored with us,
unless the further processing is required
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims;
·      According to Article 18 GDPR, the request the restriction of the processing of your personal data insofar as
- the correctness is contested by you;
- the processing is unlawful, but you reject deletion;
- we no longer need the data, but you require them to assert,
exercise or defend legal claims or
- You have filed an objection to processing under Article 21 GDPR;
·       According to Article 20 GDPR, the right to receive the information you have provided to us in a structured, convetional and machine-readable format or to request transmission to another person in charge;
·      According to Article 77 GDPR, the right to complain to a supervisory authority. As a rule, you can to this end also contact the supervisory authority of your usual place of residence, place of work or our company's registered address.
For questions on the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consent granted or objection to a certain data use, please contact us directly using the contact details in our legal notice.

Right of objection

If we process personal data as explained above to protect our legitimate interests, which outweigh within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you may exercise this right at any time as explained above. Insofar as the processing takes place for other purposes, you have the right to object only in the event of reasons that arise from your particular situation.
After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove mandatory protected grounds for the processing, which outweigh your interests, rights and freedom, or if the processing serves the asserting, exercising or protecting of legal claims.
This does not apply if processing is for direct marketing purposes . We will then no longer process your personal data for this purpose.
 
 
 
 
 
 
Data protection statement created with the Trusted Shops legal texts author in cooperation with Wilde Beuger Solmecke Rechtsanwälte.